End to End Business Solutions

Tailored Fitness Systems provides its clients with comprehensive measurement systems and procedures, professional training for all staff and ongoing support that ensures your club is operating to the maximum of its financial potential.

Management Systems, Procedures and Training

A training and development program that enables your Sales Managers to develop their skills in the management of staff, the development of key performance standards, the strategic planning of marketing initiatives, effective recruitment and the collection and analysis of key statistics.

Reception Systems, Procedures and Training

Reception staff will be trained to use a central enquiry recording and tracking system that will enable your club to maximise the potential of all indirect and direct enquiries. Your staff will also be trained to perform high levels of customer service with consistent focus on the enquiry to renewal process of each member.

Sales Systems, Procedures and Training

Sales staff will be trained to use an effective system that will enable them to maximise the potential of every prospect that they encounter. Staff will also be trained to benefit sell focusing on each prospects individual goals and your facilities ability to service them. With our training and systems you will see an instant increase in membership sales and a decrease in your member attrition.

Technical Systems, Procedures and Training

Technical staff will be trained to develop your member retention systems to a level that will increase your clubs exercise adherence levels and retention percentages. Staff will also be trained in effective communication and the regular follow up of your members.

Ongoing Tailored Fitness Systems Member Privileges

Our ongoing member privileges will give your staff unlimited attendance to our monthly workshops, member access to the Tailored Fitness Systems website which hosts a library of useful literary resources, monthly marketing material with briefings, benchmarks and staff scripts as well as the Tailored Fitness Systems monthly newsletter, keeping you informed of new marketing initiatives and any new services that we are offering.

Tailored Fitness Systems Workshops

Tailored Fitness Systems is also well known for its range of informative and enjoyable workshops that take place on a monthly basis covering a range of topics designed to benefit both your staff and managers alike. These workshops are run in central locations in both Sydney and Melbourne.